Capacity tiers
Calling Capacity & Connectivity
250Max calls
Reg-based
2K-6.5KCalls, cert
interconnect
2Media PoPs
per gateway
Connection quality thresholds
Latency (1-way)100 ms max
Packet jitter10 ms max
Packet loss0.5% max
Network facingIPv4 only toward Webex Calling
PoP assignmentTwo geographically separated Media PoPs in same region, managed via DNS SRV
Trunk status - Control Hub
OnlineAll Webex edge proxies connected to LGW
OfflineNo connection between Webex Calling and LGW
ImpairedAt least one edge proxy cannot reach LGW
UnknownRecently added - connection still being established